Original Posting Date: 10/8/2024
The hiring process for any organization can make or break the recruitment and retention efforts for talented employees in a very competitive labor market and low levels of unemployment. Setting the tone with an inefficient or ineffective hiring process will impact the successes we have recruiting applicants into any organizations, regardless of benefits and perks being offered. Most people decide to stay or start looking for a new job within the first 60-days of employment. We should investigate the applicant’s qualifications, collect valid and useful data, avoid any stereotypes and hire legally. We should communicate and train supervisors and managers in our hiring processes, to ensure a consistent and effective method throughout the organization.
Questions and Inquiries Not to Ask:
- You look so familiar to me. You sit behind me in church, right?
- I can’t place your accent. What is it?
- How are you feeling? When are you due? Do you have kids?
- Are you married?
- Do you have a disability?
- Would you need a reasonable accommodation if you were offered this job?
- How many sick days did you use last year?
- Have you ever been on Workers’ Compensation?
- Have you ever had a work-related injury?
- What medications are you currently taking?
New York Labor Law Section 201-d:
This labor law prohibits employers from refusing to hire individuals because of lawful; off-duty recreational activities. What does this mean for our organizations? If you review social media or conduct Google searches on applicants prior to the making an offer, be aware of this law. Social media reviews or searches can lead to bias decision making.
Reference & Employment Checks:
Reference and employment checks can be an effective tool to use during the hiring process. Asking the applicant to sign a waiver prior to conducting reference and employment checks, can increase the information we can obtain during the process. The waiver provides a release of liability and claims for providing information about the applicant. I’m happy to draft waiver language for an employer.
Educational and Certification History:
A SHRM survey found that only half of employers verify candidate’s education credentials and 85% of others surveyed, reported uncovering a lie or misrepresentation on a candidate’s resume or job application. In my career, I have been involved in two cases of lying about degrees on a resume and job application. The one area I do not see employers check often is, certification active vs. in-active certification status or not renewed/no continuing education credit. With SHRM and HRCI credentials, certified professionals must recertify with continuing education credit every three-years. Many professional certifications have a similar process, we can and should review the active status of certifications, along with academic credentials.
Salary History:
Watch for changes in New York State on this law, it will impact most employers throughout the state, if not all. We will need to review our hiring process, job applications and communicate the changes to managers and supervisors. This will be a change to watch for at the end of 2019, start preparing now. Remember city and county specific requirements in this area.
“Ban the Box” Regulations:
- New York City: Fair Chance Act; applies to employers with 4 or more employees, prohibits inquiring about or considering the criminal history of job applicants until after extending a conditional offer of employment
- Buffalo: no criminal history inquires on initial job applications
- Rochester: no criminal history inquiries until after initial job interview or conditional job offer.
- Syracuse: no criminal history inquiries or background checks until after conditional job offer
- Westchester: no criminal history inquiries until after application is submitted (includes job posting prohibition)
Criminal Background Checks New York Employers:
- Post a copy of Article 23-A of the New York Corrections Law
- Provide a copy of Article 23-A to a candidate if a background check report contains criminal information. Recommendation provide to the candidate before conducting the check.
- We must also comply with the Fair Credit Reporting Act disclosures and notice requirements as well.
These are just a few thoughts on developing a legal and effective hiring process. As laws continue to change, so to should our hiring processes. Open communication, proactive feedback and follow-up is necessary for an effective process. Ask for feedback during the hiring process and make evolutionary changes to ensure a successful recruiting campaign.

